Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Changes in your dog’s behaviour can occur as they age. They may become anxious when you leave the house and bark continuously. Alternatively, they may show some cognitive changes as they age such as a change in their sleep-wake cycle or pacing at night.
Some difficult behaviours also occur in younger animals, such as excessive mouthing, separation anxiety, inappropriate bathroom habits, or aggression issues. Some may be minor and easily managed. However, they may require more intense intervention and positive reward training. In some cases, medical intervention may be required if other people or animals are put at risk by the particular behaviour.
How can behavioural counselling help my dog’s behaviour?
We recommend a consult with one of our veterinarians to address unwanted behaviour issues. You may be asked to complete a behaviour questionnaire before the consult. We can offer guidelines for management and treatment, and also provide direction to positive retraining assistance.
What happens at the initial dog counselling meeting?
At the initial consult, a complete physical exam is performed, and blood work and urine testing may be recommended. The behaviour issues will be discussed, and a plan will be made.
Will my pet insurance policy cover the cost of dog behaviour counselling?
Behaviour conditions may be covered by pet insurance. It depends on the company and the level of insurance you have in place.
What can I expect after the consultation?
Positive training and counterconditioning training techniques at home and often for cognitive issues, medication is required. Medications are also sometimes used during retraining over a few weeks to several months in situations of aggression, fear or separation issues. Rechecks may be recommended to ensure an improvement of the behavioural issues.
If you need to give your dog medication, learning how to do it right will make the process easier both for you and your pup. Remember to always follow the instructions given by your veterinarian and be sure to administer the full amount of medication over the number of days instructed by your vet.
With recent changes to restrictions on businesses, we are pleased to advise that effective June 5, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, Lyme testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
As of July 6th, we are allowing 1 client in per pet into the hospital (with the exception of euthanasias where we can accommodate 2 clients if needed). When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own, we request you step into a disinfectant shoe tray before proceeding into the exam room. While in the exam room please minimize contact and keep with our social distancing protocols in the confined space. We are unable to offer the use of our hospital washroom at this time.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday - Friday: 7:30 am - 8:00 pm
Saturday: 8:00 am - 2:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!