Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Many of our clients have gotten to know Amy, our sweet clinic cat over the years. We wanted to let everyone know that she is doing fantastic. She is spending her ‘golden’ years sleeping under the front desk and roaming room to room looking for a shoulder to snuggle on. Her preferred shoulders to snuggle on are Melissa and Annette.
Amy has been with us for 17 years! She was born at our original location in Fairview on Sunnybrea Ave and was soon adopted out as a kitten. But Amy always knew where she belonged because she kept finding her way back to us. At the age of 2, Amy was officially adopted by Fairview Animal Hospital. Amy had a great gig; she was around people all of the time, she was fed high-quality food (and treats of course!), she got the best medical care whenever she needed it, and she helped people learn and practice new techniques such as blood draws, ultrasound, radiology and more. She was always happy to help, although she has retired from that now.
Having a clinic cat helps us in so many ways, especially on tough days when we need a snuggle. She enjoys joining our morning rounds and sneaking into the treatment area when she knows she’s not allowed. She continues to be spunky (especially around mealtime), and she will be sure to let us know if we’re 5 minutes late with her breakfast.
Some of Amy’s pastimes include; chasing her tail (which she can never seem to catch), playing peek-a-boo around every corner and then running away (she thinks this is so funny), and, finally, lying stretched out on the reception counter waiting for clients to gently scratch her belly. You can still find her today, occasionally lying on the counter, waiting for that belly scratch!
If you catch our beautiful clinic cat walking around our hallways, be sure to say hello!
If you need to give your dog medication, learning how to do it right will make the process easier both for you and your pup. Remember to always follow the instructions given by your veterinarian and be sure to administer the full amount of medication over the number of days instructed by your vet.
With recent changes to restrictions on businesses, we are pleased to advise that effective June 5, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, Lyme testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
As of July 6th, we are allowing 1 client in per pet into the hospital (with the exception of euthanasias where we can accommodate 2 clients if needed). When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own, we request you step into a disinfectant shoe tray before proceeding into the exam room. While in the exam room please minimize contact and keep with our social distancing protocols in the confined space. We are unable to offer the use of our hospital washroom at this time.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday - Friday: 7:30 am - 8:00 pm
Saturday: 8:00 am - 2:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!